Reinsertthe battery, reconnect the charger, and fire up the laptop again. For newer Macs with batteries sealed into the chassis, shut down the computer but leave the power adapter connected. Connectthe DC connector to the power port on the notebook and make sure that the connector is completely inserted into the power port. Connect the power cord to the power adapter, and then connect the power cord to a working AC wall outlet. Note: Power cords vary in appearance by region and country. Callout. Afterinstalling Windows 10 on my HP Pavilion g6-2197sa laptop, I have had problems charging the battery. The battery icon reports something like "79% available (plugged in, not charging)." I can, sometimes, temporarily fix this problem by following these steps: Shut down; Remove battery; Boot up on AC power 1 Check to see if you're plugged in. It may sound ridiculous, but it pays to check if your laptop and charger are actually plugged in. There's no hope in charging a laptop that is disconnected from a power source, so be sure to double-check that everything is hooked up as it should be. Thebattery may stop charging when it should be charging. This can occur if the computer is left on AC power for long periods of time without ever running on DC (battery) power. note: It is normal to see the "plugged in, not charging" message when the battery charge level is in certain ranges. Updatethe latest BIOS for your Notebook from HP Support Site. 3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook. Note: If a known good battery is also not charging we need to replace the system board. 1 Rule out charging cord issues You need to first make sure that the problem is actually your battery. There are a number of components that work together to power your laptop, so you need to rule everything else out. Start by plugging in your computer to see if the LED light shows power going to the laptop. Theres no hope in charging a laptop that is disconnected from a power source, so be sure to double-check that everything is hooked up as it should be. Look at each contact point, from the outlet to the AC adapter, the adapter to your laptop port. Everything should be tightly plugged with minimal wiggle room. Ifyour notebook computer battery does not power the notebook or hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery indicator light, located near the power icon, does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the AC adapter, but not Chargeris plugged in HP laptop but not charging. Why is this happening? eBg5.